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About Us

We co-ordinate adult community health services across East Staffordshire as part of the ‘Improving Lives’ programme.

The East Staffordshire Improving Lives Programme focuses on helping people to be healthier for longer and helps those people with long-term health conditions to take more control over their own care.


Improving Lives brings together organisations within the health and social care sector including teams in GP Surgeries, Acute Hospitals, Community Care and other areas. Greater integration improves the way in which patients receive services and also identifies and supports any additional needs.

The programme supports residents across East Staffordshire with long term health conditions and frail, older people to:

  • Have more control over their own care
  • Have improved health outcomes
  • Improve their experience of living with their long term health conditions

At the centre of this is the new Care Coordination Centre where a multi-disciplinary team help direct patients to the most relevant service, improving your standard of living and the direct care they receive, with the added development of a care plan to support them in the future. With their consent the patient’s information will be shared with this team to improve the delivery of their care, and help plan for their future health and social care needs.

East Staffordshire Quality Account 2017

Virgin Care values

We have three values which help us stand out from the crowd, not just because there’s only three, but because they are unique to who we are. They’re our moral compass and define the way we ThinkCare and Do our bit.Values

We don’t have a one size fits all solution because every service we provide is designed around the needs of the local population. However, we do have a common approach to delivering the very best service we can for the local community.