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We co-ordinate adult community health services across East Staffordshire as part of the ‘Improving Lives’ programme.

The East Staffordshire Improving Lives programme focuses on helping people to be healthier for longer and helps those people with long-term health conditions to take more control over their own care.

Improving Lives brings together organisations within the health and social care sector including teams in GP Surgeries, Acute Hospitals, Community Care and other areas. Greater integration improves the way in which patients receive services and also identifies and supports any additional needs.

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Friends and Family Test latest

Virgin Care routinely collects feedback about the experience of its patients through the Friends and Family Test.

In East Staffordshire, 68 people returned Friends and Family questionnaires in February. In response to the main question about whether they would recommend the services that they have used –97% of people said that they would be extremely likely or likely to recommend Virgin Care.

Some of the comments included:

“All the staff are absolutely brilliant they provide a superb service.”
“Adult Ability team understand my complex problems. We appreciate their help at all times. Thank you.”
“Friendly & helpful.”